UniSA’s Leap into Enhanced Student Enquiry Management.
The University of South Australia (UniSA) a globally recognised institution, grappled with a paper-based student enquiry system that hindered seamless registration and reporting.
Seeking a digital remedy, we embarked on a mission to streamline this process by focusing on international agents marketing UniSA’s courses.
THE PROCESS
We embraced a holistic approach by overseeing every aspect from inception to execution. We orchestrated a meticulous UI/tech design ensuring the solution aligned with UniSA’s unique needs.
Project management played a pivotal role- facilitating a seamless workflow among team members and stakeholders.
Our build phase transformed concepts into reality meticulously crafting a secure Windows desktop (UWP) solution and an intuitive iOS mobile app. These platforms are carefully tailored aimed to provide a dynamic and secure experience for UniSA’s international agents and staff.
To ensure a seamless login experience and data security- We seamlessly integrated a custom external library with UniSA’s Microsoft Active Directory (MSAL) authentication system. This integration established a robust security framework crucial for handling sensitive student information. Our expertise in integrating with the Oracle CRM empowered agents and staff by providing streamlined access to relevant data on their Windows Surface Pro devices.
THE OUTCOME
Our commitment culminated in the successful creation of UniSA’s innovative student enquiry management system. The introduction of this paperless solution not only alleviated the limitations of the prior system but also empowered UniSA’s support team for long-term management. A remarkable 20% surge in student registrations post-implementation bore testament to the solution’s transformative impact.
Our technological prowess harnessing Microsoft Platforms yielded a modern app fortified with Azure, C# and .NET complemented by WPF’s graphical subsystem and .NET Core’s versatile compatibility.
- Swift- holistic digital transformation
- Impressive 20% uptick in student registrations
- Robust and secure Windows UWP and iOS app
- Seamless Microsoft Active Directory integration
- Streamlined workflow for agents and staff
- Empowering training for sustained support
- Elevating the university experience through technology