Navigating Corporate AI Devices: A Call to Implement Policies & Controls

Author

Adam Sayer

Date

07 / 06 / 2024

Rise of AI-Enabled PC

As AI technology continues to integrate into the consumer world at an unprecedented pace, the role of Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) in managing this transition is becoming increasingly critical. Recent statements from HP’s CEO, Enrique Lores, highlight a significant trend: AI-powered PCs are projected to constitute 10% of HP’s shipments in the fiscal year’s second half. This surge in AI adoption in consumer products underscores the urgent need for enterprise leaders to establish comprehensive AI policies and controls to mitigate the risks associated with shadow growth and ensure the strategic deployment of AI technologies within their organisations.

Commercial PC Trends

HP’s projection of AI PCs making up a tenth of its shipments by the end of the fiscal year represents a substantial shift in the market. The company expects to ship 32 million units of AI-enabled PCs, illustrating the growing demand and integration of AI functionalities in everyday consumer devices. This shift is not isolated to HP; other major manufacturers are likely to follow suit, further embedding AI into the consumer technology landscape.

AI’s rapid infiltration into consumer devices, such as the latest generation of PCs, brings both opportunities and challenges. On the one hand, these advancements promise enhanced user experiences and productivity. On the other hand, they introduce potential risks related to data security, privacy, and compliance. As consumers increasingly rely on AI-driven devices for personal and professional tasks, the boundary between consumer and corporate technology blurs, leading to the phenomenon of shadow growth.

Understanding Shadow Growth

Shadow growth refers to the unsanctioned use of consumer AI tools within corporate environments. While employees may adopt these tools to enhance productivity, they can inadvertently expose the organisation to a host of risks, including data breaches, non-compliance with regulatory standards, and the integration of unvetted AI algorithms. This unsupervised growth can undermine the organisation’s security posture and complicate IT management.

The Imperative for AI Policies and Controls

To address these challenges, CIOs and CTOs must proactively develop and implement robust AI policies and controls. These measures should focus on:

  1. Establishing a Comprehensive AI Policy Framework: Define clear guidelines on the use of AI technologies within the organisation. This includes specifying approved AI tools, setting usage policies, and outlining compliance requirements.
  2. Implementing Strong Data Governance Practices: Ensure that data used by AI systems is managed securely and in compliance with relevant regulations. This includes data classification, access controls, and regular audits.
  3. Training and Awareness Programs: Educate employees about the risks and benefits of AI technologies. Provide training on the appropriate use of AI tools and the importance of adhering to corporate policies.
  4. Developing an AI Roadmap: Create a strategic plan for AI adoption within the organisation. This roadmap should align with the company’s goals, ensuring that AI initiatives are purposeful and deliver value.
  5. Investing in Corporate AI Tools: Promote the use of vetted, enterprise-grade AI tools over consumer alternatives. These tools are designed with enterprise security and compliance in mind, reducing the risks associated with shadow growth.

Supporting Employees with Corporate AI Tools

Providing employees with access to secure, corporate AI tools is essential for maintaining control over AI deployment within the organisation. By offering robust alternatives to consumer AI applications, CIOs and CTOs can ensure that employees have the resources they need to be productive while safeguarding the organisation’s data and systems.

Enterprise AI tools offer several advantages, including:

  • Enhanced Security: Corporate AI tools are designed with stringent security features to protect sensitive data and prevent unauthorised access.
  • Compliance: These tools comply with industry regulations and standards, helping organisations avoid costly fines and reputational damage.
  • Centralised Management: Enterprise AI solutions offer centralised control and oversight, making it easier for IT departments to monitor usage and enforce policies.

AI technology has become increasingly embedded in the consumer world, the responsibility of CIOs and CTOs now is to manage its impact within the enterprise grows. By implementing comprehensive AI policies, investing in secure corporate AI tools, and educating employees, organisations can harness the benefits of AI while mitigating the risks associated with shadow growth. Proactive leadership and strategic planning are essential for navigating this complex landscape and ensuring that AI technologies contribute positively to the organisation’s success.